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Consumer Finance and AI

When you think of artificial intelligence or AI, finance is probably not the first thing that comes to mind. But AI can be applied to many industries and facets of life. Here are some ways that AI influences the future of finance in today’s world.


One of AI’s best applications includes providing security against cyberattacks and fraudulent transactions. AI can find patterns of irregularities that go unnoticed under the human eye and can do so because it’s a computer. This can help a customer like you have a safer and more secure banking experience.

Customer Service:

AI can do what no human can do, like be a personalized customer service 24 hours for 7 days a week. They can help customers with their problems, without providing overgeneralized answers that usually don’t help anyone. They also automate tasks, which can save a lot of money for companies, and decrease the risk of human error.

How Does AI Relate to You:

Because AI has so many useful applications, you might decide to seek out a financial service using AI solutions like Chase. This is an important feature to look for, especially if you want your bank account to be as secure as possible from physical and cybercriminals.


While you may not think artificial intelligence plays a large role in today’s financial world, it can and will help your finances flow smoother.

Written by Allie Chang

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